When will my order be dispatched?Updated a year ago

We fully appreciate that you would like your order as soon as possible. Like all online retailers, we are working hard to remain open and serve our loyal customers.

MORI aims to dispatch all orders in 24- 48 working hours or 5-7 working days for personalised items.

This can be further delayed during peak trading times such as seasonal sales or promotions.

If you have not received your shipping confirmation with a link to your tracking within the above business hours, please contact our Customer Care team either via live chat or email at [email protected]