EU babymori

<p>If you have received a damaged or incorrect item, contact our Customer Care team via live chat or email hello@babymori.com with a photo of the damaged or incorrectly shipped product, a picture of the packaging if damaged, torn, etc., and your order number, and we will get back to you.&#xA0;</p>

If you have received a damaged or incorrect item, contact our Customer Care team via live chat or email hello@babymori.com with a photo of the damaged or incorrectly shipped product, a picture of the packaging if damaged, torn, etc., and your order n

What if my package gets lost or arrives damaged?

Shipping and Delivery

Can I change/ cancel my order?

How do I track my order?

How do I get free shipping?

When will my order be dispatched?

Who does MORI send parcels with?

My payment declined

Has my discount applied to my order?

My E-gift card is not working?

My discount code is not working?

Does MORI offer price matching?

How do I apply a discount code to my order?

How can I claim my VAT back?

How does the Buy 3 Get 1 FREE offer work?

MORI's promotions Terms and conditions

Placing an order

Payments

Why Klarna?

Payment, Discounts, Promotions

How do I make a return?

Do you offer exchanges?

How do I exchange a gift I received?

Can I return my online order to a MORI shop?

Returns and Exchanges

Do you sell gift cards?

What makes MORI the perfect baby essentials?

How to care for MORI products?

What size will best suit my child?

What does TOG mean?

Get to know our Clever Sleeping bag?

All you need to know about Personalisation

How to use the Clever Sleeping bag?

Car seat and padded product safety information

Are your products in compliance with testing standards?

Can there be a difference in colour between the product photograph on the website and the actual product?

What if my package gets lost or arrives damaged?Updated a year ago